Payments made for gift vouchers are not refundable under any circumstances. Gift vouchers expire strictly within the period specified on the gift voucher. If the flight is not used within that period, the right to the flight will be forfeited, without refund or compensation.
Note it is in your interests to book the flight at least 28 days prior to the expiration of the voucher. Capacity is not unlimited and flights are conducted per bookings against flight slots.
If you contact us before 28 days prior to the expiry date of the voucher we will, if no slots are available between the time you contact us and the expiry date of the voucher, offer you the first available flight slot after the expiry of the voucher at no additional cost. If you elect not to take this slot then you may book another slot using the voucher however then a fee equal to the difference between the retail price of the flight at that time and the amount paid for the voucher will apply.
If you contact us within the 28 days (inclusive) prior to the expiry date of the voucher and no slots are available we will allow you to make a booking for a slot using the voucher, however in this case a fee equal to the difference between the retail price of the flight at that time and the amount paid for the voucher will apply.
Neither of two prior clauses impact the expiry date of the voucher or any other terms or conditions herein.